Workshop with Jason Swain

Addressing Client and Colleague Conflict

334 W Spokane Falls Blvd, Spokane, WA 99201


Member: $40.00
Non-Member: $55.00

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The effectiveness of Clear Communication

Please note we are meeting the first Thursday, June 4, and earlier than normal: officially opening doors at 11 AM, with hard start at 11:30 AM and ending by 1:15 PM.

Join us as we invite Jason Swain to provide a workshop on how to effectively communicate with clients and colleagues when conflict arises. Conflicts can range from misunderstanding what’s needed vs. what’s wanted on a project, different personalities of team members to managing client expectations. Conflicts effect performance. When communication is clear, strong and consistent with all parties, we generate high performance. When communication is unclear, weak or lacking, performance begins to break down. In the A/E/C industry, conflict—whether in your organization or with an owner or teaming partner—is hard to approach. During this workshop, Jason will share practical tools and approaches to dealing with conflicts, by taking action and developing a game plan to address challenges. In order to communicate effectively, it’s important to gain mutual understanding by tapping into your toolkit, which includes both giving and receiving feedback.

ABOUT Our Speaker - Jason Swain

Jason Swain is the founder and President of Symbio. Symbio’s mission is putting human nature to work. They help leaders create organizational environments where peoples’ natural inclination and ability to trust, communicate and collaborate flourish. Jason brings over two decades of organization development, training and coaching expertise to his clients. His unique focus encompasses an expertise and understanding of how people naturally perform and relate. Jason has also taught in the MBA program at Gonzaga University. Symbio's clients include some of the most influential organizations in the Inland Northwest such as Avista, Clearwater Paper, Davenport Hotel Collection, Hoopfest, Inland Imaging, Northern Quest Resort & Casino, Numerica Credit Union, Providence Health Systems, University of Washington, Washington Trust Bank and many others.


Reach out to Marshon Kempf at or Lori Ott at


RSVP per the OneAEC website by Friday, May 29 to guarantee your spot. Cancellations are refunded up until May 29, after that no refund will be issued. For more information, please contact Terri McRae at

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Workshop with Jason Swain