2021 Healthcare Panel Discussion

Healthcare Now and the Future

Virtual Meeting

We would like to thank everyone who attended the 2021 Healthcare Panel Discussion event. We sincerely hope that you found it valuable.

Join us as we hear from the region's healthcare facility managers on how the pandemic has impacted their facilities and operations, what the future of healthcare is looking like in terms of growth, and how consultants can work with each of their facilities. Specifically, our moderator will ask panelists: 

  • How has the pandemic impacted their facilities, operations, and approach to future growth?
  • Based on the last year, what healthcare trends are they seeing, and what are they doing to prepare for them/meet the needs?
  • Can you share where you are in your master plans/capital improvement plans? Specifically, what major projects (new building to renovation) are you planning in the next 1-5 years?
  • Are there any types of projects that will really grow in the coming years? (E.g., walk-up clinics, telehealth, or mobile healthcare)?
  • What are the biggest factors they currently consider when expanding a facility or growing in a new area of town?
  • How are consultants/contractors hired and selected for work?
  • What are the best ways consultants/contractors can stand out among the competition?
  • Alex Herr, Real Estate Strategy and Operations, Vice President, Providence 
  • Ben Myers, Real Estate Strategy and Operations, Regional Director, Providence
  • Cheryl Cervantes, CHAS, Vice President of Facilities
more about our panelists

Alex Herr, Vice President -  AK | WA | MT Real Estate Strategy & Operations for Providence: Alex has been with Providence since 2015. In his current role as Vice President for Real Estate Strategy and Operations, he is responsible for the built environment for all acute and non-acute facilities throughout Washington, Montana, and Alaska, including teams in Facilities, EVS, Clinical Engineering, Security, Real Estate, and Design and Construction. Alex has over 20 years of healthcare experience and is a proven leader in industry standards, implementation, and continual process improvement on complex projects. He graduated from the University of Missouri-Rolla with a Bachelor of Science in Civil Engineering. Before joining Providence, Alex worked for McCarthy Building Companies delivering complex acute care renovation and vertical expansion projects for hospital and health systems such as Dartmouth-Hitchcock Medical Center, Sentara, and Kaiser Permanente. He was responsible for the design and construction of Mission Bay Medical Office Building in San Francisco – Kaiser Permanente’s first certified LEED Platinum building. Providence has 120,000 caregivers (all employees) serving 53 hospitals, 1,085 clinics, and a comprehensive range of health and social services across Alaska, Montana, New Mexico, Oregon, Texas, and Washington.  

Ben Myers, Regional Director, Environment of Care – Eastern Washington & Montana | Real Estate Strategy & Operations for Providence: Ben Myers serves as the Regional Director, Environment of Care for Eastern Washington, and Montana with oversight of Facilities, Environmental Services, Clinical Engineering, and Security. With over 20 years of leading hospital operations, Ben has led private non-profit, public, and for-profit hospitals in all aspects of the built environment. This background has provided Ben with a unique understanding of the integration that exists within the walls of a hospital. He is a long-time member of the American Society of Healthcare Engineering and the Washington State Society for Healthcare Engineers where he has served in various leadership roles including state President, and Eastern Washington chapter President.

Cheryl Cervantes, CHAS, Vice President of Facilities - Cheryl Cervantes serves as VP of Facilities for CHAS Health and manages all facility capital and equipment projects. She has been with CHAS Health since 2000, and in her current position since 2012. Since 2012, Ms. Cervantes has overseen numerous facility renovation and construction projects, that span from the fully occupied renovation and expansion to ground-up new sites. She has worked with local municipalities and agencies in joint partnerships for new healthcare sites, her understanding of clinic flow and process allows for the clinic design to progress with the current needs of healthcare.

Thank you to our sponsor!


For non-members, we are offering refunds up until May 10. For more information, please contact Terri McRae at

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2021 Healthcare Panel Discussion